IT DOESN’T MAKE SENSE.
A common expression, which may not have the impact you wish.
In a coaching session, a client used that expression to speak about a different perspective his manager was pushing. My client was trying to explain his vision to his boss but was only getting a defensive reaction.
What is often getting in the way of closing a vision gap, or a perspective gap, is the invisible debate that is happening underneath, at a value system level.
Because our perspectives are directly derived from our value system, when confronting different perspectives, the underlying confrontation is about our values.
An the direct consequence of valuing certain things, is that we implicitly don’t value (or value less) other things, and we unconsciously consider that our values are better, as opposed to just different. It is ingrained in the word “value” itself.
Freedom, Adventure, Reliability, Integrity, Impact, Challenge, Comfort, Fun, Connection, Efficiency, Discovery, Working alone, Working with others, Well-being, Growth, Creation, Risk taking, Security, Decision making, Reflection, Competition, Peace, etc…
You can see how some values may support one another, how some may be relatively independent, how some may even be contradictory, and how you may consider some “better” than others.
If I value independence and autonomy, I might resist options with a lot of control. If I value efficiency and making projects fly, I might not be as excited to take on a project where the main goal will be to explore new avenues, gather data, but with a low probability that the project takes off.
Now the difficulty is that when we put ahead what is important to us, we may unconsciously imply that what is important to the other person is worth less, which can trigger a defensive reaction.
So it is important to make sure that the other person doesn’t feel judged in their value system when confronting different perspectives.
Saying “It doesn’t make sense” makes the other person wrong.
Saying “It doesn’t make sense to me”, is better because you take ownership of your perspective instead of presenting it as the truth. But it still makes the other person’s perspective, and therefore their values, less than yours, as opposed to just different.
So, the first step is to recognize that the other person’s value system is just different, not worth less than yours. Know the other person and see if you can make sense of their perspective through their value system. It doesn’t mean you need to agree, just to respect it.
Then make sure you convey that message. Show that you know the other person and that you honor their perspective and values.
You can do this through what you say but even more importantly through who you BE. Your Being is speaking louder than your words, and for your Being to authentically convey the message that you are not considering the other person’s values as less than yours, you first have to really recognize it internally, see step 1.
From there you can get outside of a right/wrong confrontation.
From there you can have an easier, healthier and more constructive conversation to bridge the gap, at work or at home.
Take care